helpful info about scheduling

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How do I connect a payment processor to Squarespace Scheduling?

Before you begin

You'll need an account with Stripe, PayPal, or Square before connecting it to Acuity.

Each of these payment processors is a third-party service, and as such you’ll need to create an account with the payment processor of your choice, including agreeing to their terms and conditions. Managing your account and relationship with the payment processor may be done through your payment processor’s online portal and/or mobile app.

It's not possible to connect to more than one account for each payment processor. And if you connect multiple payment processors, it's not possible to control the payment processor clients use to pay.

You can sell gift cards through Acuity, but it's not possible for clients to redeem payment processor-issued gift cards through Acuity.

Stripe

With Stripe, clients can pay directly on the scheduling page. You can also use Stripe to collect the remaining amount owed on appointments or to vault a card to charge later. With Stripe, you can save credit cards and debit cards on file that carry the logo of a major credit card company.

You can also collect payments for appointments in person using Stripe with the Acuity Scheduling Admin mobile app.

Strong Customer Authentication (SCA) is automatically enabled for all Acuity payments made through Stripe. To learn more, visit Strong Customer Authentication (SCA).

Note: If your currency is set to United States dollars, Stripe will complete transactions of $1.01 and above. Transactions of $1 and under will cause Stripe to verify and vault the card, but the charges won't be completed. Stripe may treat small transactions in other currencies similarly.

Square

With Square, clients can pay directly on the scheduling page. You can also use Square to collect the remainder owed on appointments or to vault a card to charge later.

With the Acuity Scheduling Admin mobile app, you can use Square hardware to accept card swipes or taps in person.

It's not possible to use Acuity with the Squarespace point of sale.

PayPal

PayPal redirects clients from your scheduler to PayPal.com to complete payment. After they log into their PayPal account and pay, PayPal directs them back to the Acuity confirmation page.

We recommend connecting PayPal along with Stripe or Square. If you only connect PayPal, you can't:

  • Vault cards

  • Collect payment through Acuity after booking

  • Offer subscriptions

  • Accept tips

If you connect PayPal in combination with another payment processor, clients will only have the option to leave a tip if they select the other payment processor.

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Creating and editing appointment types

Enable visitors to choose a service that your business offers when booking time with you.

Appointment types are the services you offer in Acuity. You can use appointment types for one-client services and classes. Clients usually begin the scheduling process by choosing which appointment type they want to book.

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